Empowering Senior Citizens

Our services

🌟 What Makes Us Different:

✅ 100% Human Support — no bots, no tech stress
✅ No App Required — just a call or WhatsApp is enough
✅ Regional Languages Support — Hindi, English & more
✅ Premium Care Options — wellness check-ins, 18+ hour support, emergency handling
✅ We Act Like a Proxy Child — with patience, empathy, and trust

📱 Mobile & App Support

• Setting up WhatsApp, Facebook, YouTube

• Adjusting settings: font size, volume, brightness, etc.

• Saving contacts, teaching voice typing

• Clearing junk files, removing spam messages

• Connecting to Wi-Fi or mobile data

💸 Digital Payments & UPI Help

• Setting up UPI apps (GPay, PhonePe, PayTM)

• Paying electricity, water, gas, and phone bills

• Mobile & DTH recharges

• Sending/receiving money securely

• Teaching scam prevention techniques

🛒 Online Shopping & Orders

• Ordering groceries and medicines (Zepto, BigBasket, 1mg)

• Booking doctor appointments or diagnostic tests

• Tracking orders and raising delivery complaints

• Helping compare prices or find good deals

📝 Government & Form Help

• Booking train, bus, or flight tickets

• Sending tickets via WhatsApp

• Rescheduling or canceling bookings

• Checking PNR or travel updates

🚆 Travel Assistance ✈️

• Filling forms: PAN, Aadhaar, KYC, pension

• Downloading Jeevan Pramaan (life certificate)

• Filing income tax or PF-related forms

• Helping apply for health schemes like Ayushman Bharat

📧 Email & Online Account Support

• Creating Gmail, Yahoo accounts

• Resetting forgotten passwords

• Downloading attachments

• Explaining email scam/phishing messages

🩺 Basic Medical Assistance

• Booking online doctor consultations

• Re-ordering prescription medicines

• Finding nearby open pharmacies

• Downloading health reports

• Calling ambulance (if needed)

• Notifying family members in emergencies

• Setting daily medicine reminder alarms

❗ Scam Protection & Emergency Action

• Verifying suspicious calls or SMSes

• Talking on behalf of parent to suspected scammers

• Alerting family if elder seems confused or distressed

• Keeping contact with family if elder is unreachable

📺 Entertainment & Engagement

• Suggesting movies, bhajans, devotional YouTube content

• Teaching how to open and use OTT apps (if available)

• Providing spiritual or positive video playlists

• Helping them discover hobbies online

• Fixing DTH "no signal" or remote issues

• Printer connection via Bluetooth

• Helping open Zoom/Meet for video calls

• Downloading & printing documents (PAN, Aadhaar, etc.)

• Troubleshooting mobile and basic desktop issues

🧠 General Knowledge & Day-to-Day Info

🛠️ At-Home Tech Support (Remotely)

• Google basic information (weather, health, news)

• Finding phone numbers via Justdial or Google

• Looking up government office contact info

• Searching local services (ATM, temples, clinics)

• Giving YouTube video links to follow step-by-step

📞 Communication Support

• Helping start a WhatsApp or video call

• Sharing location with family when outside

• Teaching how to send voice notes, photos

• Explaining how to forward messages or documents

💎 Premium Plan Benefits

• Up to ₹500 credit order (paid later by family)

• Priority support for 18 hours/day

• Weekly check-ins with elders

• Activity summary shared with family on WhatsApp

• More than 10 tasks/month allowed

DigitalBeta.in is your family’s helping hand for elder care in the digital world.

Digital Assistance

Empowering seniors with technology through personalized phone support.

User Guidance

Simplifying technology for seniors with care and patience.

Customer Feedback

Real stories from our valued senior citizens and their families.

Digital Beta has made technology accessible for my parents. Highly recommend!

Anjali Sharma

Mumbai, India

The support from Digital Beta has been invaluable. My father now uses WhatsApp confidently, thanks to their patient guidance and assistance.

Rajiv Mehta

Delhi, India

★★★★★

★★★★★